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Here are some nomorerack complaints updates for May 2014:Please read what people says from the images and complaints reports below, please send your experience and what you think about nomorerack.com, is nomorerack scam or not? :
Irene Gonzales just sent her nomorerack complaint here:"I just ordered two of the Asus MeMo pad. I returned one because it was defective. The other one I kept works fine for now until it becomes defective. I called and got a return label and a tracking number good so far. Just heard from nomorerack, only to find out that their generated computer robot has told me that sales are final on defective electronics. I'm not saying that all products are bad, but their return policy is something to be desired. I couldn't even get an exchange. Got my credit card bill in the mail. $81.00 dollars for a tablet that I don't even own"
Here is the complaint about nomorerack.com from Diana L.G:
"Don't buy this from them or anything for that matter. i bought this camera for my self for Christmas wrapped it up and everything. didn't think to make sure it wasn't defective. why would i think a brand new camera was defective. anyway when i opened on x-mas big black splotch on the screen. called nomorerack oh so sorry your a little over the allowed return time. last penny they will ever see outta me"
Here is what Mary Said:
"Ordered a set of sheets that were supposed to be 100% cotton sateen. They turned out to be 100% polyester. They really reeked out of the pkg. so I washed them twice. I put them on my bed and when I lay down on them, I knew immediately that they were poly...they were hot and uncomfortable. They say that the sheets are used (read: we can't palm them off on someone else", and therefore not returnable. "Max" said that his heart was breaking for me but there was nothing that he could do, they were caught between the customer and vendor. What a bunch of slime balls."
Judy suggest you to get rid off from nomorerack (NMR) :
"I have refused items that come from this company after I had received a couple of items they were cheap. Quality. I have nor Received credit. On my debit card for these.items. I ordered 4 sets of sheets on April and I have not received on them I called my bank's fraud dept, and they're investigated the Charges, it is difficult to do returns it is with a different address And a return number that is why I just refused. Their items I did return. A Google tablet. Which was plastic and Cheap.I sent them the tracking number and they were going to issue me a credit on my account. I told nomorerack to refund my usd 79.00 back on my debit card I have. But there is no answer from nmr, So my advise to anyone, please think again before make an order from this nomorack company"
Here are another people complaints, positive and negative reviews on nomorerack.com:Anon send his complaint here:
"NOMORERACK is a thief. Purchased a tablet worked for 3 days and then nothing. And the girl I finally spoke to made an exception and I was allowed to return it. The new one after 2 weeks is a BLACK screen and nothing can be done. I gave them $100.00 and the person I bought it for has nothing. DO NOT BUY from NOMORERACK"
Another no more rack complaint;
"I purchased a Pair of Beats head set from them at Xmas , the product is falling a part so I contacted BEATS as they have a one year warranty . Beats will not honor the warranty of a product purchased by Nomorerack as they found the previous returns were knockoffs not their product. I have contacted No More Rack for a refund and they are saying it is past the refund warranty date . I am beyond pissed off so yes this company is unethical and sells false merchandise"
Anthony send his complaint to no more rack, here is what his said in the report:
"I bought Monster Power Beats by Dr. Dre for 95 bucks. Original price is 150. So I thought a 55 dollar discount would be reasonable considering a new model has come out. I received them in reasonable time. I wore them a couple of times but the sound was nothing spectacular. Sounded like and average ear phones. I checked them out and they are 100% fake. No where does it say they are fake. I just sent them an email now. I won't give up till I get my money back. This is ridiculous. I would have just payed the 55 extra bucks. I do not recommend!"
Bob share his experience an send his review and complaint to nomorerack.com:
"I ordered a pair of moccasins from Nomorerack and when I received them one of them was ripped. I sent them back and was refunded for them + my cost of shipping to send them back. No issues there. BUT a few days later I was informed by my bank that their fraud department had noticed fraudulent activity and put a block on my card until I was contacted. Apparently someone had tried to make a $2,000 purchase over the Internet to an airline! I do a lot of online shopping and I have never had anything like this happen. I am not pointing fingers, but it is a little fishy I just do business with Nomorerack and then this happens?"
Pamela R said like this:
"I ordered items on cyber Monday and have not received my items. How long does it take its been a week today 12/09/2013. Need to receive b 4 Christmas I hope"
Anonymous on Tuesday, April 29, 2014:
"I bought an armor otterbox for my iphone 5, they sent me an empty envelope. i called and complained, after 2 weeks they gave me store credit. i bought the same thing with the credit, it has been three weeks and it still hasn't shipped."
VotersOfNY on Monday, August 19, 2013 12:10:00 PM
"Not enough time for returns. I bought sheet set from them. I kept it a few days and mailed it to a friend as a gift. Already the 7 return policy lapsed. They didn't open it for another week and saw the sheets had spots on them. By the time they returned them to me almost 3 weeks had passed. I emailed Nomorerack and they too bad, I'm stuck with it. They didn't even offer to replace item. I'll pay a few dollars more and stick to trusted companies like Amazon and Overstock from now on. If it sounds too good to be true, it is folks. Don't get scammed by nomorerack.com"
Nancy on Sunday, September 29, 2013:
"The quality of some of the products are of cheap quality. Great deals but you get what you paid for. I had bought an oreck steam cleaner, it ended up being refurbished. I had bought a purse which was of cheap quality for sure. The handle had broke a week after I had started to use it. Customer service wasn't bad actually. They responded to my email fast and credited me back my money after I did send pictures of the purse. I do however still order things off there website. I do recommend to being cautious as to what you are buying. I have bought a pair of blazers that ended up being too small but didn't try on the blazer until way after I had received them. Realized it was cheaper to keep than to pay for shipping. I have also bought a swaroski bracelet that was super cute but it turned my wrist green. Underwear turned out good. I'd cautious women who might have a wider wrist to not buy though because I'm not that big and this set I had bought were tight. Just buyer beware. This website is a hit or miss on some products"
Victoria Tanner on Tuesday, October 01, 2013:
"NMR is a scam!! I bought my husband some head lamps they were 8$ instead 50$.....well I got them.....I found the exact same ones for 2$ online and at a store!! I've been waiting on the necklace for 3 weeks now!! "
Jonas Jimenez on Friday, October 11, 2013:
"I tried to order from their site and tried to use my credit card and debit card but got rejected due to the bill to address being PO Box. It was irritating but understandable. Transactions never went through. Shortly after my credit card was comprised and a few days after that my debit card was compromised and my email address that was used got hacked. A friend had ordered from Nomorerack and was pleased with her merchandise but 3 days later her credit card got hacked."
leshell mattox on Wednesday, October 30, 2013:
"I ordered 2 tablets, received the first one and it was broke, then I sent it back got and I got in store credit and ordered another, within 1 week both were broke and they wouldn't take them back."
Ashley Weber on Thursday, October 31, 2013:
"I order two tablets on the 15th of october. One the 21st a box arrived at my post office. I go and get it and I'm very excited to have these tablets for my children on there birthday. I get the box home and I open the box and the only thing in the box was the keyboards. I have called and argued with them for 2 weeks straight. For a mother the hardest thing to do is to show your kids the keyboards on there birthday without the tablets and telling them that I am waiting for them to reship them because that's what I was told would happen. Well they had me send a picture of the box and the items I received before they would resend my tablets. I argued with these people for two hours yesterday to find out that they are pretty much calling me a liar and that I have to send the keyboards back to get my refund because they will not do a reshipment. Needless to say I bragged this site up because of the deals and now I WILL NEVER ORDER FROM Nomorerack AGAIN nor recommend anyone to order. I have an open case with my attorney and I am taking it to my local news to warn everybody. This is a SCAM... BEWARE DO NOT ORDER from no more rack...."
Rhonda Hammons on Saturday, November 23, 2013:
"I ordered from NMR and so far I am very disappointed, I ordered a U-Draw tablet for an XBox 360 when it arrived it was not for the Xbox it was for a ps3, then I received the earrings that I purchased and a week later the post came apart from one of the earrings. They refused to exchange or refund any money back on the tablet stating that it was a final sale. Thankfully I was able to resale it to someone that could use it since I could not. and the earrings I am just out money on those as well. WASTE OF MY MONEY !"
Anonymous on Monday, December 02, 2013:
"It is an extremely unethical company. nomorerack do not always include packing slips. They seem to sell faulty defective items and then will not allow them to be returned. Items that are not the size they should be or do not meet the specifications they say they do. Nomorerack have TERRIBLE customer service and will never compete with companies like Amazon or even Overstock.com. I have received one or two items that were OK from this company but others - shoes that were clearly worn, dirty and used and boots that were sized incorrectly and some clothing that was very very cheap quality and not what was presented. There is all sorts of fine print to cover themselves but the lack of quality, the amount of defective items and items that do no match the descriptions and the terrible customer service will cause me NEVER to order from no more rack again. I would run for the hills before taking any risks with this company and losing $$. Not worth the risk when you can shop Amazon or Overstock with exception return policies if the items do not meet your expectations. I imagine it is only a matter of time before this unethical company goes out of business."
Anonymous on Friday, December 13, 2013:
"OK the only complaint I have with nomorerack is that the last item I ordered was supposed to be a $480.00 suit for $59.00. When I received my suit it had a $189.99 price tag on it. The suit itself fit well of good quality.All the stuff I have received has been of the quality I was expecting. I feel the suit was over inflated and misleading. I usually cross check prices online before I purchase because no they are not always the best price. My bad for not checking out the suit..."
Karen Shilling on Wednesday, December 18, 2013:
"I ordered a tablet from this nomorerack.com site and I got charged for two, I told them I only wanted one but they would not refund my money even though I was within their refund policy. So I decided to keep the other tablet for my wife. I only received one tablet and was charged for two, and the one I received was cheaper and not the one I ordered. I have sent a number of emails asking for them to correct this issue and all I get back is automated emails in return. One asking me how was my customer service was (which I really let them know). I have reported them to the authorities for scamming people. I would recommend highly that you never buy anything off Nomorerack, It should be called Nomorebusiness!"
Phil johnson on Saturday, December 21, 2013:
"I so far have not had a pleasant experience.. i am giving Nmr a chance to rectify this item tablet ordered supposed to ship to me however tracking says delivered to another state so far prospects are not looking good they told me to FB message them i did within minutes of them telling me that no response so it looks like a scam so far but they are sponsor on FB so i will give them a chance"
Anonymous on Saturday, February 15, 2014
"I Ordered the DAWG boots, one boot fit snug, the other had my toes curl, needless to say, I was told it was a final sale, I couldn't exchange them for size (no packing slip sent with order). The "customer rep" I spoke with was distracted and put me on hold for almost 3 minutes while he checked my order. I went back on the site and checked the item, there was nothing about a final sale noted. Sent 2 "dissatisfied" emails and received the same response to both, NO EXCHANGE, NO REFUND ! So, I'm checking the food sites for recipes that use DAWG boots as a main ingredient."
Anonymous on Tuesday, February 18, 2014
"Nomorerack needs to change their name to Nomorecustomers if they don't get their act together. Returned a package and 10 days later, now they need proof I returned the package. Claimed they didn't receive it. How Come?!!"
Here are another positive reports on no more rack or nomorerack complaints:Margo hinson Said:
"I have purchased a couple of things on this no more rack site and must say that I am pleased with the purchases, not sure what the beef is with the other people on this no more rack site but you pay for what you get and hence ordering on a shoestring budget is far better to get a good deal then pay cheaper or any other company the higher price for what I purchased for far less, for example I ordered two chairs for the price of one on nomorerack and at the same chairs were 89.00 a piece so I feel that nomorerack saves you a bundle when it comes to medium end items. no complaints here thank you nomorerack."
Hilda think that nomorerack is legit, here is what she said:
"I’ve ordered from No more rack several times. The shipping has been terrific, and
the staff is great. I had to return an outfit that was too small, it did take about a week to settle, but settle it was. I’m so satisfied I ordered a pair of diamond studs and shirt( which has arrived,) and the earrings are on the way. I’ve been keeping track with the tracking number.
I have told my friends about the site also."
Nomy was not sure that no more rack scam or not...
"I have ordered from NoMoreRack several times and I have enjoyed my tablets, Bluetooth and leggings. They were all quality merchandise and they came very quickly. The only thing that does concern me is the negative comments about credit card hacking as I don't want to be a victim of this so I may not shop the site in the future. I have not had any trouble in the past with this but I don't want to be reckless if so many people find this and issue. Maybe I will pursue a PayPal account just so I can shop online because I do enjoy NoMoreRack they have excellent prices and their merchandise is good quality for what you are paying for. "
Nony said that she has no problem shopping on NomoreRack:
"I have been ordering from this NMR site for almost a year now and I have NEVER had one problem with them. I ordered 2 tablets for myself and my son. The one I got for myself has a keyboard with it and I really love it. I even use it for my alarm clock. I ordered all my Christmas presents from there past year and only spent a little over $100. The Dawg boots I got for my sister were great and she loves them. I got socks for my niece just the other day and she loves them as well. Delivery has always been perfect. I also got dawg sandals and I can't seem to take them off. I wear them daily. I love this NMR site and will continue to order from them..."
Chris from Atlanta said:
"I purchased several items from No more Rack and when I received them I felt the quality was not up to par and worth the comparable original price. it might be worth what I paid."
Vicky think that Nomorerack is not scam, here what he said:
"I have ordered from nomorerack. I have so far not had any problems. I ordered the USA dawgs boots and they are nice. I also ordered the fleece leggings...love them! I have ordered other things too and no problems. As far as the tablets go..well you get what u pay for. Get the Samsung tab 3 !60 bucks. For those people who talk about bids, that is another site. I am sure some things on this site you need to be careful as far as quality goes, but I have not had any issues as of now. They have even given me $10 to spend on $30. I hope this was helpful."
r3eNa On Friday, August 16, 2013 said:
"I've ordered from there before. It's not a scam. most stuffs they sell are from china so shipping takes longer."
Crazy Calypso on Sunday, August 18, 2013 Said:
"I've made 4 separate purchases from their website. The items were just as their website described, so I'm not sure why folks are calling this a scam. I purchased sheets that stated they were "Egyptian comfort" and I thought it said "Egyptian cotton", so you could argue that they are trying to subtly mislead, but the ad was factual. I also purchased some jewelry, some tank tops, and a pair of headphones. I wasn't expecting top quality at the prices I paid. I got what I paid for and certainly didn't feel cheated."
Anonymous on Tuesday, February 25, 2014 said:
"I purchase a Johan Eric watch that Amazon is selling for 229.00 for just 49.00 and was very happy with the quality and delivery. I also ordered head phones and a few other small items and was satisfied with every purchase. Not sure why everyone seems to be having so many issues. I have not found this company to be a scam at all. "
Anonymous on Sunday, March 23, 2014:
"I bought a set of king size sheets and am very pleased with my purchase. The quality of them is perfect ! I plan on ordering from them again."
VmMarlow on Thursday, August 07, 2014:
"No More Rack I like everything I buy from them. I have had to return a few things, but always with no trouble. I have always gotten a great deal from them. Sorry it looks like so many say they are a scam. You can't Please everybody all the time but can Please most and I'm one of the most I guess. I have ordered from then I guess 7 maybe 8 times. And very Pleased I will be placing more orders as I come across something I want. If I'm looking for something I check them out first, That's how much I like them"
Carrie Cunningham on Tuesday, September 24, 2013:
"I've bought a ton of stuff from nomorerack...only once did I not receive a sweater that I paid for because they said they no longer had the color I ordered...they gave me credits for the site and I'm still ordering from them! Sometimes I get my stuff within a week, sometimes it takes a while, but I always get what I ordered and the website keeps a log of my order history with links to shipping information"
Tamara Orlando on Friday, September 27, 2013:
"I've ordered 4 items off nomorerack so far. I received two items within a week and one took 2 weeks. I just ordered some leggings this week so I'm waiting on those. Everything has been as described. I've been pleased so far. I just received a smart phone purse/wallet, it's not the best quality but it was inexpensive so it's to be expected."
mizz Lawson on Saturday, September 28, 2013:
"I ordered video goggles and they work fine. I received in a reasonable time frame."
Jessica on Sunday, September 29, 2013:
"First let me say I'm a real person and I've ordered from them 4 times and the products came quickly and I have no complaints. They were also good quality products and fair prices (comforter set and clothing). I don't plan on ordering electronic or household appliances or such from this site but that's just my choice. I've never heard of any of my friends that have used this site ever having problems or being "scammed" like these comments and reviews claim. And I would just suggest reading the fine print/return policy/etc like you should always do when you buy online."
Candis Santos on Sunday, September 29, 2013:
"I ordered some sheets for my king size bed and they were 1600 Egyptian cotton and they arrived within a week and they were awesome..very soft and excellent price. Cant wait to order more."
Anonymous on Saturday, December 14, 2013:
"I ordered those sheets and they're microfiber and not cotton, Egyptian or otherwise. Still, they're pretty nice, comfortable sheets for the price."
Adrianna Garcia on Tuesday, October 08, 2013:
"I bought 2 Things from there and i got what i expected the only complaint i have is that it takes for ever to get my package but other then that i love the website."
Melanie on Sunday, October 20, 2013:
"I have ordered from them A LOT! (maybe 10+ times, this year)I have NEVER had any issues. I do find it a little annoying that one order of 3-4 items can come individually packaged so I get 3-4 packages to open. But I always get them, and they are always fine. I feel like I get at least my money worth every time. I am a happy customer!"
Joy McNulty on Thursday, October 24, 2013:
"I love this site! I have ordered many different products, from leather purses to vitamins and jewelry and some toys as well. I have been very please with all the products that I ordered. I receive the items in a timely order and are always given a tracking number. I just recently started shopping with them over the past 3-6 months but have never been disappointed. I find most of their products to exceed my expectation!"
Linda Daniel on Monday, November 18, 2013:
"I ordered a set of knives for my daughter and received it in good time and they were good quality. I had no problems. It kind of sounds like someone in the packaging could be ripping off the company and the customers. I've never used the bidding because I don't like the terms. Read the fine print!"
TheGrammarDiva on Saturday, November 02, 2013:
"There are many things on the site I wouldn't buy--like off-brand tablets--but then, I wouldn't buy those at Kohls or Big Lots either. I've made about a dozen purchases and I agree that I probably wouldn't have paid the retail price for them, but they've all seemed to me to be worth what I paid."
Robert Traister on Saturday, November 02, 2013:
"I don't know what the problem is, I have placed at least a dozen orders with this company and I've had only one issue. The one issue I did have, was resolved very quickly and I was able to call and speak to someone in customer service and my emails were answered promptly. I don't believe nomorerack is a scam."
Irock@50 on Tuesday, November 05, 2013:
"I have made several purchases from nomorerack.com and have been please. Even when I didn't received what I order my account was credit right away and I just reorder what it was. I just order a tablet for my grand daughter and have been using it since I got it. So I'm not sure what the problems are. Also I have never seen a bid item and my email was answered promptly. Items were shipped quickly as we'll. Right now I am waiting on two items and hope there is a Black Friday sale. I recommend nomorerack to everyone ."
lbarnes on Sunday, November 17, 2013:
"I have ordered a sheet set and 3 tablets in the last 9 months, one tablet just 2 weeks ago that I got within a week. Never had a problem or issue. Only issue with this last tablet is that I did not get an email telling me it was shipped and my daughter, who the tablet was for happened to get the mail that day. Other than that no issues at all from no more rack..."
Kayla Shumaker on Tuesday, November 19, 2013:
"I ordered sheets from Nomorerack and I was very satisfied with the company. I got my shipment in within a week and the sheets I ordered have been WONDERFUL!! The only complaint I have with the company is the 20 emails per day that I receive. I am planning on ordering from the nomorerack company again."
Matt Dempsey on Saturday, November 23, 2013:
"I just ordered quite a few items and as a first time buyer (having not yet received my items). I did however Google several of the items on the nmr site and I can say that they beat even Amazon (still my favorite place to shop on the internet) on many of the items I searched. Another thing to note is that upon completing the purchase you have the option to have Google back it as it is one of Google's Trusted and that coverage includes up to 1000$. With that being said I think it is important to note this as Google will not put their stamp on something they do not find somewhat credible. I hope this helps. In short: I LIKE THE Nomorerack.com SITE."
kyjetplane11 on Monday, November 25, 2013:
"I bought a tablet from nomore rack a few months ago and I am yet to have any issues. My tablet came carefully packed and works just fine. It is slow at times but so is everything. I have also bought earrings from them without any complications."
Anonymous on Tuesday, November 26, 2013:
"I've ordered several times and had no problems. I got exactly what I thought I was ordering. However, after the last order, my credit card and email got hacked. So I don't know if I will be ordering from nomorerack again....."
Maria A Quinones on Monday, December 09, 2013:
"I have ordered many items from no more rack dot com and had nothing but excellent quality merchandise delivered to my address within the delivery date. And I will continue to order from them!!"
Anonymous on Tuesday, December 10, 2013:
"I am not sure why some people said that nomorerack is a bidding site. No more rack is not a bidding site, and you do not need to create a profile with your credit card. It is just a normal shopping site, no bidding! When you make a purchase you simply enter you credit card info and shipping address. Easy as pie! I have only ordered a few items, but my co workers LOVE nomorerack.com! They all order from this site at least weekly, so I assure you this site is not a scam. Their merchandise always changes, so they might not always have items you are looking for."
Anonymous on Saturday, December 21, 2013:
"I ordered over $350 in Items from Nomorerack and then I came across this page speaking of it may be a Scam. I was shaken and became afraid that I was Scammed by reading all these nomorerack complaints, But I am here to tell you!, I received all my Items, And they also gave me a Free $15 Credit toward my next order. I will advice you to wait the 7 to 10 days, That do not include the weekends and you will receive your orders. Thank you nomorerack for your great Service and saving me a bundle on nice quality gifts!!. Happy holidays and blessings to all!"
Linda Jo on Friday, January 10, 2014:
I just received my first order yesterday, Jan 9th. I ordered it on Dec. 31st. It was shipped by two-day shipping and they insured it. Shipping for me was free. The quality is pretty much what I paid for and my comments are the same as other complaints I've read about the microfiber couch cover - it the back slides down very easily and the backing is very thin. I've yet to wash it and find out if it holds up. Still, it was a bargain and the whole transaction worked beautifully.
Anonymous on Thursday, February 20, 2014:
"I have made several purchases from nomorerack.com and never had a problem. All purchases has come with receipts and no issues on the different products I have order which included jewlery. I will continue to shop with them."
Another ones send their complaints or negative reviews on NMR:Linda Said:
"I ordered 3 sets of sheets (full, queen and king) when they arrived they were only 15″ deep, not deep enough for modern mattresses these days. They told me to send them back via UPS and I would get a store credit (NO REFUND). The sheets that I needed to return, the full and the queen goes to one address and the king goes to another address. I wanted to send them in the same box, but did not because of this reason. I sent the full and the queen sheets back, and it cost me $32.00 to send back to you via UPS per your request. The sheets are not worth that much shipping charge. UPS informed me that it would have only cost your company $5.99 for a return shipping ticket. It is going to cost an additional $13.00 to send the king size sheets back to the other address, when they told me had they all had the same address it would have cost about half that. I spent at least $90.00 to buy the sheets that will not fit any modern mattress, an additional $32.00 to send 2 sets back just to get a store credit. These sheets have cost me so far $120.94. This is ridiculous poor customer service since the add did not say how deep they were. I certainly would have not bought them had I known this."
"I ordered a tablet for my son.. I received it yesterday… It is a cheap piece of crap.. I have emailed them demanding a refund, now we’ll see if that happens… Never again will I ever order anything from this site!!!!!! SCAM"
"WARNING TO EVERYBODY!!!!!!!
This company is a joke. NoMoreRack is a very, very screwed up site at best and may very well be a SCAM! Out of the six items I ordered, I finally received two of them. A third item that came in an envelope with my name on it had someone else’s item and packing slip inside. That poor lady lives several states away from me.NOMORERACK demanded that I take pictures of all of the envelope, packing slip and wrong item(which I did) yet only received a refund in the form of site credit and was told the item in reference was SOLD OUT! The other three items were canceled without explanation by NOMORERACK. Getting a refund is a nightmare, they out and out lie and I have stayed on top of this situation. There are no phone numbers to call and every email sent is replied to by a different person. None of which has told the truth. I have had it and suggest NOBODY DEAL WITH THIS PLACE UNLESS YOU LIKE LIES AND A BIG HASSLE"
"I ordered stuff in November 2012, it is now Feb. 2013 and I still hadn’t received my stuff, they have promised me a refund after about 4 emails and talking to the phone with them 3 different times. Guess what still no refund. The stuff that actually did come in was cheap junk. Wouldn’t ever buy from them again and sure wouldn’t recommend them to anyone, I think that no more rack scam and not legit company."
"I recently purchased what was stated as STERLING SILVER rings, only to receive them and find out that stamped inside the ring is STAINLESS STEEL MADE IN CHINA, not 925, which is sterling silver. FALSE ADVERTISING!!!! no phone # to complain to, can only complain via email, and I have received, NO SATISFACTION!! they will not refund shipping, and they will not pay return shipping and will not give me my money back, only credits for another purchase so I cam be scammed again…what a completely MISLEADING AND FALSE COMPANY, NOMORERACK IS!!!!!!!!!!!!!!!!!!!!"
"They are a scam! Any positive comment is left by them. They will block you as soon as you make a bad comment on their site. I had to go through the BBB to get my money back!"
Nannnyof3 on Friday, january 24, 2014:
To all nomorerack.com customers: They are in deed a scam! i've come in contact with someone who knows someone within the company. they are in business to only collect credit card numbers. they use those numbers to sell to other countries for profits. some of you may notice charges on your card for things you did not purchase. others do not notice the charges at all and very few are actual purchases. My advice is if you've used your card on this site, cancel it immediately. .
Anonymous on Sunday, January 26, 2014:
Nomorerack.com is the worst ever. I ordered tablets from them and I never got the right color and one of them broke after an hour of usage. They won't take them back so i am stuck with 3 pink tablets which I ordered for my boys which were suppose to be 2 blue ones and red one and one of them came just in an envolpe not even wrapped right and it had been used. Don't shop at no more rack at all....you will regret
Anonymous on Tuesday, February 04, 2014
I think that Nomorerack is a scam site. I ordered 2 items and didn't like them. Although they shipped them to me in one package they made me return them in 2 packages making me pay for postage for 2 packages. How can I return both items in 2 packages with the original package they were shipped in? Cut it in half? When I called customer support there were Roosters crowing in the background. Customer support number 2 had babies crying in the background. What an operation!!! Nomorerack must improve their customer support.
Anonymous on Saturday, February 15, 2014:
The credit card complaint is true. I ordered a throw blanket for $29-. It was cheaply made and returned it. No More rack warehouse received the blanket a week ago and still no credit. Just after I ordered the blanket, the next day Wells Fargo called me to inquire about fraudulent charges they found on my card from Europe. Wells Fargo credited my card and cancelled it. So BEWARE WHEN GIVING THEM YOUR CREDIT CARD NUMBER!!!
Anonymous on Friday, February 21, 2014:
WARNING - DO NOT ORDER FROM THIS Norack COMPANY. Returned the merchandise 2 weeks ago and still no refund. They have lied about my refund everyday for a week and tell you it will be another 5-7 business days before my account is credited. Called the bank and filed a claim against them.
Anonymous on Saturday, February 22, 2014:
Don't use them. I purchased some jewelry for my mom for Christmas. I first contacted no more rack because it was not shipped on their site. Than when the jewelry arrived the ear rings I got my mom were broken. I emailed nomorerack.com with no response after i called them and their and got the message to email. After 3 days I got no response. I had to bring the jewelry to a store to be fixed. I filed a complaint with my states AG office and the response they gave them was they are not going to do anything. I also filed a complaint with the BBB of NY and Nomorerack and not answering the questions or request. This company is a scam. Don't use them.
Anonymous on Monday, February 24, 2014:
I bought 4 tablets as belated Christmas gifts and lost big time. After 2 weeks of infrequent use, 2 of the tablets can no longer charge. We have our personal info on them and cannot get them off because theres just NO CHARGE on the device. I called nomorerack immediately and some dumb agent told me I wasn't entitled to a refund because the window was already closed (2 weeks after the order is placed). I don't want to send back the tablets with my banking and id information on them because I fear nomorerack will unauthorizedly use my info at my expense. I have read where customers complain about them double billing them etc. The other 2 tablets are physically defective.
It has been almost 2 months now and I haven't gotten a refund or replacement of the items. BE WARNED.... DO NOT BE SCAMMED... STAY AWAY FROM NOMORERACK!
Here is the CS of the nomorerack said:
Samuel here from the Customer Relations team. Always here to help!
We understand we may not be perfect but we always strive to make things right for our consumers. We apologize for any difficulty you have faced.
If you could please share your E-mail address/Order ID, we will reach out to you and correct the problem.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.