Deceptive infomercial - poor product! I have bought the fluidity bar in Australia- end of 2012. Must say im very happy with the product and customer service at the tv shop was excellent. I use my Bar 3 x a week and it has improved my flexibility and is a nice alternative workout from yoga and pilates which i also love. I do think it was expensive but as i use it and enjoy it, im not disappointed...This complaint is come from Susan Marshall
I am very sorry that I bought the Fluidity. I feel they are very deceptive in their infomercial. They tell you that you originally would pay 6 payments of $39.95. Then they say that if you order, they will take off one payment of $39.95 and you only have to pay 5. Next, they say that the machine comes fully assembled so you don't have to worry about it. When I called in my order, they told me that I have to pay another $39.95 because they put the machine together for you. So you are back to the original 6 payments. Plus, they don't pay you back the extra $39.95 when you send it back. They also take another $4.00 towards the S&H that you pay for. As for the DVD, they are not clear on the beginners tape. The instructor is showing you the intermediate stage. The girl for the beginners, is behind her and they barely show her even though there is a separate tape for beginners,intermediate and advanced. I recently read that another consumer hurt her knee because the tape is not very clear in the instruction. I have learned a very costly lesson. Never to buy equipment, unless it is at a store. Ordering it through phone is very expensive. It cost me $74.00 to send it back!This is another one from Joyce on 17th February 2013:
I too was intrigued by the infomercial on TV. From being a former owner of a fitness center for women and leading group modified aerobics &/or stretch 'n tone classes to music & got use to being an exercise buff, [in my day which has been many years ago and several injuries later & quite a few lbs. heavier & less firm] I thought the concept was quite sound. Upon going on the 'puter to investigate more than what was revealed on TV, I was surprised to hear the cost in conjunction with what was offered & it's construction. I do NOT feel nor believe it is worth close to $500...no matter how sound the concept appears!!! Plus, I got the run around and double talk from a sales rep. by the name of Jessica. She kept offering me conflicting AT THE MOMENT 'CHAT ONLY' sales as if I couldn't do math in my head of which I confirmed on my calculator, because she was beginning to make me question my own ability... I am close to 72 yrs. of age; been around the block a few times, & still have my faculties in tact. I am GRATEFUL for this site & comments. While exercise of any degree has it's worth, I do not feel the quality of the product & other supplemental frills they are offering is worth close to $500!!!Especially in today's world & times. YES...2nd-hand or pre-owned is a good thing to check out!!! THANKS ALL!!! JoyceAnd what is Fluidity.com Said about those complaints? Here is my conversations with their specialist, Jennifer:
Jennifer: Hi, I’m a live Fluidity specialist. What questions can I answer for Me?
Me: is fluidity.com a scam or not?
Me: I just read this report: http://www.complaintsboard.com/?search=fluidity+bar
Me: there are many complaints there
Jennifer: If there are any complaints You can make them with customer service. Please call 1-800-840-7108 between the hours 8:30 am to 5:00 pm EST, Monday through Friday and a customer service team member will be able to assist You with that.
Jennifer: Please note that anyone who does keep motivated on any gym equipment would write a compliant on a product such as the fluidity bar.
Jennifer: If there are any complaints You can make them with customer service
Jennifer: You can either do 1 payment of $399.50 -Or- You can take advantage of our interest free payment plan which is $14.95 for Your 30 day in home trial and then 7 interest free monthly payments of $57.07. You only need a credit or debit card with a Master, Visa, American Express, or Discover logo on it that can hold a charge of $14.95 to take advantage of the interest free payment plan!
Jennifer: Most of our customers prefer the convenience of on simple payment to their card, and if You choose to take care of today’s order in one payment, we will waive the trial amount of $14.95 and give You the SEAT and THIGH DVD, a $24.95 value FREE. And, of course, You still get to try the Fluidity Bar in Your home Risk-Free for 30 days.
Jennifer: Are You looking to lose weight, build strength, tone up or all of the above?
Jennifer: Are You still with me?
Jennifer: Is there anything else I can help you with today?
Please if you have any complaints to Fluidity.com then you could share with us here, or if you have a good experience and believe that their products are work to you, you could share here too. And let all visitors here decide if fluidity.com a scam or Not? and decide to buy or not from Fluidity Exercise Equipment Fluidity.com